The note '2014925 - SIA does not start after upgrade to BO XI 3.1 SP7' is now visible for customer.
WORKAROUND
To work around this issue, do either the following:
- Set JAVA_HOME, Path environment variable on the Business Objects Server
- "JAVA_HOME=<BusinessObjects installation drive>\<BusinessObjects install directory>\javasdk\jre"
- "Path=;%JAVA_HOME%\bin"
- Set JAVA_HOME, Path environment variable on the Business Objects Server
- "JAVA_HOME=<BusinessObjects installation drive>\<BusinessObjects install directory>\javasdk\jre\bin"
- "Path=;%JAVA_HOME%"
- Set Path environment variable on the Business Objects Server
- "Path=;<BusinessObjects installation drive>\<BusinessObjects install directory>\javasdk\jre\bin"