Re: SAP CRM ; Subject and Reason block are grayed out, Multilevel Categorization not working

Hi Caique,

Thanks for your response.

I reviewed my configuration with C35 once again then I identified the issue.

I have missed to add application ID Rule modeler in category. After adding Ruler modeler I can able to see the category 1,2.. values . Thanks for guiding me in right direction.

Thanks,

Naveen.