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Re: SAP CRM ; Subject and Reason block are grayed out, Multilevel Categorization not working

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Even I have the same issue in complaint as I am trying to maintain categorization, done all the steps correctly, schema is released(Not yet active), auth. objects assigned, but still it says no results found in categorization assignment block in complaint and categorization fields are all greyed out.

Is it mandatory to Assign Item categories to Catalog Categories. ???


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